Privacy policy

Vietcaso respects and protects your personal information. This policy explains what we collect when you use vietcaso.com and how we use it.

Information we collect

• Information you choose to send through the contact form: name, phone number, email, organisation and your message.
• Anonymous usage data (pages viewed, device, browser) for statistics and to improve the website.

How we use it

• To get back to you with advice, a product demo or a quote you requested.
• To improve the content and experience of the website.

We do not sell, rent or share your personal information with third parties for advertising.

Storage and security

Information is sent over an encrypted connection (HTTPS) and only the relevant Vietcaso staff can access it. We keep it only as long as needed to handle your request and serve you as a customer.

Your rights

You may ask to see, correct or delete the personal information you sent us, in line with Vietnam’s Decree 13/2023/ND-CP on personal data protection. Send requests to hello@vietcaso.com.

Data inside our software products

Customer data stored in ECMS, XETA, VIBE and FAMS belongs to the customer and is processed under the service agreement between Vietcaso and each customer.

Changes

This policy may be updated from time to time; the latest version is always published on this page.